To cancel your Sage HR and Sage Payroll subscriptions:
Freemium accounts, such as those using Online Payslips bundled with another Sage product, do not require cancellation. These accounts remain active as long as the associated Sage product is active.
Select your name on the top right, then Settings.
Select General and scroll down the page.
Select Cancel my account.
Follow the on-screen prompts.
đNOTE: You need to repeat this for each of your companies if you have multiple subscriptions.
Freemium accounts do not have a subscription end date and do not require cancellation.
Once your account is cancelled, all your company information will be permanently deleted. You won't be charged again after your official cancellation date.
Access to Sage HR is removed immediately upon cancellation, so ensure you have completed all necessary tasks before proceeding. Additionally, ensure all outstanding invoices are paid before initiating cancellation to avoid complications.