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Generate ACB error report

How to generate an ACB error report on Sage Payroll and HR.

When you generate an ACB file, the system validates the payment and banking information. If validation errors exist, the ACB file isn't created and the ACB Error Report automatically prints. The report lists the records and fields that require correction.


  1. If the system detects errors, the ACB file doesn't generate.

  2. Review the automatically generated ACB Error Report.

  3. Identify the employees or records with errors.

  4. Correct the information listed on the report, such as:

    • Missing or invalid bank account details

    • Missing branch codes

    • Invalid account types

    • Incomplete payment information

  5. Generate the ACB file again.

  6. Repeat the process until the system generates the ACB file successfully.

📎NOTE: The ACB Error Report only prints when the system encounters errors that prevent the ACB file from being created. If no errors exist, the system generates the ACB file without printing the report

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