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'Employee not eligible for time off policy'
'Employee not eligible for time off policy'

What to do if you see this message when approving a timesheet.

Oliver Cook avatar
Written by Oliver Cook
Updated over 3 weeks ago

When you approve a timesheet, you may see the following warning message:

Employee not eligible for time off policy

The employee is not eligible for [time off policy]. This means overtime hours cannot be given to the time off policy.

You must add the employee to the time off policy before approving this timesheet to give the hours to time off.

If you approve this timesheet, overtime hours may be paid out.

This occurs when:

You have two options when you see this warning:

Assign employee to time off policy before approving

An admin adds the employee to the time off policy, and then you re-approve the timesheet.

  1. Click Cancel.

  2. Assign the employee to the time off policy mentioned in this warning message.

  3. Approve the timesheet again. You will now be able to allocate overtime hours to the policy.

Approve the timesheet anyway

If it's intentional that you don't want the employee assigned to the time off policy, and you're fine with all the overtime hours to be recorded as paid, continue to approve the timesheet.

📎NOTE: If you use Sage HR integrated with Sage Payroll UK (formerly Sage Business Cloud Payroll), a payroll user can still decline or amend the paid hours in Sage Payroll.


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