Use eSignature in Sage HR to send documents for signing, track progress, and store signed files.
These answers cover common questions about requirements, limits, and how signing works.
What do I need to use eSignature?
Core HR module enabled
Documents enabled in permissions
Admin access to eSignatures or Sage HR
What file formats does eSignature support?
Upload PDF and DOCX files
Download signed documents as PDF
What is the maximum file size?
Files must be under 25 MB.
How many employees can sign a document?
Up to 25 employees can sign a single document
Multi‑instance documents have no limit
Can large groups sign documents?
Yes. Use multi‑instance documents so each employee signs their own copy.
What is the difference between single and multi‑instance?
Single‑instance: All recipients sign one shared document
Multi‑instance: Each recipient signs their own copy
Can I upload my own signature?
Yes. You can:
Draw your signature
Upload an image
Type your name
Can I sign a document I created?
Yes. Add yourself as a recipient when you send the document.
Can someone edit a document during signing?
No. Sage HR locks the document during setup and signing.
What happens after a signable document expires?
If someone doesn't complete the document by the expiry date, the document and signature requests will expire and won't be signable anymore.
What happens when a document expires?
Sage HR stops signing requests after the expiry date. Send a new request after this date to anyone who hasn't signed it yet.
Can I send documents outside my company?
No. You can send documents only to users in your Sage HR company.
Can I download documents?
Yes, but only after all recipients sign the document.
Can I sign documents on the mobile app?
Yes. You can sign documents using the Sage HR mobile app.
Can I add signable documents to onboarding workflows?
No. Sage HR doesn’t support this.